In December 2025, fraudsters gained access to my O2 mobile phone account. They took out four Sim-only contracts in my name, leaving me with a £150 bill. I contacted Crane on the Case, and after your ...

Mobile phone network operator O2 is urging customers to call a three-digit number and, if necessary, contact their bank as part of its latest alert. In a fresh wave of text messages and emails being ...

Britons are being urged to take certain steps to protect personal information held on their mobile phones as theft rates continue to soar. Article continues below ADVERTISEMENT We use your sign-up to ...

An angry O2 customer says they traded in their phone but the parcel got lost in the post. They say O2 won’t cancel the contract and keeps charging £36 a month. Writing into the Sun, they typed: "Q: I ...